Policies - Book My Fresh

Privacy Policy

We prioritize your privacy. All personal information collected during the order and delivery process is used strictly to enhance your experience and will not be shared with third parties, except as required by law.

• Data Collection: We collect user data to process orders and improve our services.
• Security: Our systems are secured to ensure your data is protected.
• Usage: Your contact information may be used for marketing purposes, with an opt-out option provided.

Refunds/Cancellations

At Book My Fresh, we strive for complete customer satisfaction. If you are not satisfied with your purchase:

• Cancellation Policy: Orders can be canceled up to 2 hours before the scheduled delivery without penalty.
• Refund Policy: If a product is not up to standard or incorrect, customers can request a refund within 24 hours of delivery.
• Processing Time: Refunds will be processed and credited to your bank account within 5-7 working days from the approval of the refund request.

Pricing Policy

Prices are listed on our website and are subject to change without prior notice due to market fluctuations. However, prices at the time of order placement will be honored.

Shipping Policy

• Minimum Timeline: Orders are typically delivered within 24 hours from order confirmation.
• Maximum Timeline: Delivery times may vary based on location but will not exceed 72 hours.
• Shipping Charges: Details about delivery fees (if applicable) will be provided during the checkout process.

Contact Us

We value your feedback and are here to assist with any queries or issues:

• Contact Number: +91-8078622096
• Email Address: info@bookmyfresh.com
• Operating Address: Basement, Sagar Enclave, Jaipur 302020, Rajasthan, India